We require a meet and greet with you and your pets before any booking is confirmed. No booking is considered to be confirmed until it is “confirmed “ & booked within the Time to Pet portal by A&S Pet Care staff and payment is rendered.

Vacation Drop-Ins:

• Dog Policy: We require a minimum of three 30-minute drop-in visits per day while you are away to ensure their health, safety, and well-being.

• Cat Policy: We require a minimum of one drop-in visit per day while you are away for cats to ensure their health, safety, and well-being.

Job Sharing:

• If you intend to have a friend, family member, neighbor, or other sitter assist with care while you are away, we must be made aware of the arrangement. In the event that job sharing is agreed upon in writing prior to the beginning of service, A&S Pet Care LLC requires that Client completes a Job Sharing Release.

• A&S Pet Care LLC cannot be held liable for any damages or discontinuities in care which occur as the result of a shared job. In the event that additional caretakers cannot provide care as agreed to, we will do everything possible to accommodate scheduling changes but cannot guarantee availability. A&S Pet Care LLC shall not be held liable for any damages or loss incurred to your property or pets during the entirety of any pet sitting schedule, where persons or companies other than A&S Pet Care LLC have access to your home.

Home Access, Privacy, and Security:

• Before each reservation begins, clients must disclose if, when, and where other people are expected to be on your property. This may include, but is not limited to, landscapers, housecleaners, friends, or family.