Frequently Asked Questions

  • We offer drop-in visits, walks, and transport services.

    We also offer specialized services including adventure walks, enrichment visits, structured walks, & social outings.

    To learn more, please see our Services page.

  • We care for all sorts of animals!

    We have experience caring for: dogs, cats, fish, small critters, reptiles and amphibians, and farm animals.

    Examples of pets we have cared for in addition to dogs & cats: freshwater fish, guinea pigs, bearded dragons, axolotls, sugar gliders, snakes, rabbits, doves, ferrets, parrots, chickens, goats, and cows.

  • We are fully bonded and insured for your peace of mind by Pet Sitters Associates.

  • At this time, we are not able to offer exclusive or single-sitter care. Our team-based model is central to how we operate and allows us to provide consistent, reliable care while also supporting a healthy work-life balance for our team.

    Each household is assigned a small, consistent care team (a minimum of three designated sitters), so your pet still builds familiarity and trust with the same faces over time, while ensuring coverage if someone is unavailable.

  • For the safety of our clients, pets, and team members, A&S Pet Care requires that all pets be up to date on core vaccinations appropriate for their species and lifestyle.

    • Dogs must be current on Rabies and DHPP

    • Cats must be current on Rabies and FVRCP

    Proof of vaccination may be requested prior to the start of services and must remain current throughout the duration of care.

    We understand that some pets may be unable to receive certain vaccines due to age or medical conditions. Medical exemptions must be provided in writing by a licensed veterinarian and will be reviewed on a case-by-case basis.

    A&S Pet Care reserves the right to decline or suspend services if vaccination requirements are not met, in order to maintain a safe and healthy environment for everyone.

  • We utilize a positive, fear-free, consent-based approach with every pet - with anxious or shy pets, we always move at their pace and never force interaction or engagement if it isn’t welcomed.

    Our team is highly skilled in reading animal body language, allowing us to recognize subtle signs of stress, discomfort, or comfort. This helps us adjust our approach in real time so your pet feels safe, respected, and in control.

    Because we work as a small, consistent team with constant communication between sitters, each sitter follows the same care plan and handling guidelines, ensuring continuity and predictability for your pet, even with multiple caregivers.

  • The Fear-Free philosophy focuses on reducing fear, anxiety, and stress in pets during care. It prioritizes gentle handling, consent-based interactions, and respect for each animal’s emotional comfort. Learn more about our fear-free policy here.

  • We respond to messages between 7am - 7pm daily.

  • The easiest way to get started is to complete our contact form to set up a call with our team!